shipping policy

⏳ processing times

please allow 3-7 business days for processing and once despatched, the shipping time applies. for urgent requests please get in touch! goods will typically be despatched four times a week, and tracking confirmations will be sent out.

whilst we do our best to dispatch orders out as quick as possible, there may be shipping related delays that are out of our control. for the latest service updates, please visit here.

* working days are monday to friday, excluding national holidays.

📦 shipping costs and speeds

all parcels are shipped with tracking, encouraging safe delivery. the cost is dependant on the destination, delivery speed and the weight of the parcel -- this is calculated at checkout. regardless of the delivery option, all orders require up to 10 business days to be processed for dispatch.
  • royal mail uk 1st class signed for - £3.00*
  • royal mail uk tracked 24h - from £4.50
  • royal mail international tracked - from £9.00

*applies to packages weighing less than 100g (this is usually sticker pack orders).

🇬🇧 shipping to the united kingdom

vat is included in the selling price of all items.

as of 19 october 2022, packages are sent via royal mail on a trackable delivery service. prior to this date, uk orders were shipped with dpd. your order should arrive within 1 business day of dispatch. 

🇪🇺 shipping to the european union

the uk has left the eu with new import/export rules which take effect on 1 July 2021. due to this, eu customers are responsible for paying the relevant vat taxes on delivery, in line with their country's local charges. 

packages are sent via royal mail on a trackable delivery service. your order should arrive within 3-7 business days of dispatch.

🌐 shipping to the rest of the world

packages are sent via royal mail on a trackable delivery service. you will receive your order within 7-15 business days of dispatch. this is a guideline from the postal service and is subject to change due to unforeseen circumstances. international orders are shipped ddu (delivery duties unpaid) and may be subject to duty fees.


SS.LAM LONDON LTD are not responsible for any custom holds or delays, the buyer is responsible for any duty/custom fees and taxes.