Shipping policy

⏳ processing times

please allow up to 10 business days for processing and once despatched, the shipping time applies. for urgent requests please get in touch! goods will typically be despatched two times a week, and tracking confirmations will be sent out.

* working days are monday to friday, excluding national holidays.

📦 shipping costs and speeds

all parcels are shipped with tracking, encouraging safe delivery. the cost is dependant on the destination, delivery speed and the weight of the parcel -- this is calculated at checkout. shipping costs temporarily includes a COVID surcharge from DPD. 

    • rm 1st class signed for (1-2 working days) - £2.50*
    • dpd tracked uk next day (1 working day) - £6.50
    • rm international tracked (7-15 working days) - £8.00*
    • dpd international tracked (3-7 working days) - from £15.00

 

* applies to packages weighing less than 100g (this is usually single sticker pack orders)

🇬🇧 shipping to the united kingdom

vat is included in the selling price of all items.

packages are sent via dpd/rm on a trackable delivery service. your order should arrive within 1 business day of dispatch with dpd, and 2 business days with rm. If you have purchased dpd shipping, and you will receive a 1-hour predicted time slot for delivery, and a live gps tracking link on the day of delivery.

🇪🇺 shipping to the european union

the uk has left the eu with new import/export rules which take effect on 1 July 2021. due to this, eu customers are responsible for paying the relevant vat taxes on delivery, in line with their country's local charges. 

 

packages are sent via dpd/rm on a trackable delivery service. Your order should arrive within 3-7 business days of dispatch.

🌐 shipping to the rest of the world

packages are sent via dpd/rm on a standard tracked service. you will receive your order within 7-15 business days after we have shipped your order. this is a guideline from the postal service and subject to change due to unforeseen circumstances. International orders are shipped duu (delivery duties unpaid) and may be subject to custom fees.

  

SS.LAM are not responsible for any custom holds or delays, the buyer is responsible for any duty/custom fees.