FAQ

How long until my order is ready for dispatch?

Please allow up to 14 business days* for your order to be dyed and processed. We will let you know when it's ready to be shipped. 

* Business days are Monday - Friday (excluding bank holidays and other national holidays) 

How often are restocks?

We restock once or twice a month, usually on a Monday at 7pm BST (UK time) in every size and colour-way. Accessories and kids’ socks will be restocked depending on availability. We suggest following our Instagram to be notified of when we restock and to keep up with drops. 

Are your socks and products authentic? 

The products sold on SS.LAM are customised reworks of Nike, Inc. We source from Nike and their authorised partnering retailers. They are then reworked with dye into the neutral/pastel colours, as seen on our website.

What sock size am I? 

We have sizes S, M and L available - if in doubt, please refer to the sizing chart below. This is a guide by Nike, if you're in between sizes, we suggest sizing up for a better fit.

Size	UK Size	EU Size	US (M)	US (W)
S	2 - 5	34 - 38	3 - 6	4 - 6
M	5 - 8	38 - 42	6 - 8	6 - 10
L	8 - 11	42 - 46	8 - 12	10 - 13

  

How do I wash the socks/hats/accessories?

All packages come with washing instructions, so no need to worry. We recommend a cold hand wash with little detergent, then hang to air dry.