faq

how long until my order is ready for dispatch?

please allow up to 10 business days* for your order to be dyed and once dispatched, the shipping time applies. we will send your an email with your tracking number when it's ready to be shipped. for more information about shipping times and prices, please see our shipping policy.

* business days are monday to friday (excluding bank holidays and other national holidays) 

are your socks and products authentic? 

the products sold on SS.LAM are customised reworks of nike, inc. we source from nike and their authorised partnering retailers. they are then reworked with dye into the neutral/pastel colours, as seen on our website.

what sock size am I? 

we have sizes S, M and L available - if in doubt, please refer to the sizing chart below. this is a guide by nike, if you're in between sizes, we suggest sizing up for a better fit.

size	uk size	eu size	us (m)	us (w)
S	2 - 5	34 - 38	3 - 6	4 - 6
M	5 - 8	38 - 42	6 - 8	6 - 10
L	8 - 11	42 - 46	8 - 12	10 - 13

how do I wash the socks/hats/accessories?

all packages come with washing instructions, so no need to worry. We recommend a cold hand wash with little detergent, then hang to air dry.